Refund policy

Last updated 27 September 2026.

Sleep Coach pre-order ($29, one-time)

• Full refund within 30 days of paying, no questions asked.
• Full refund any time before it ships, even after 30 days.
• If we decide not to build the Sleep Coach, we refund every pre-order.

How to ask

Email support@duckaby.com from the address you paid with. Refunds go back to your original payment method through Stripe; your bank may take 5–10 business days to show it.

The free app

The core app is free, so there is nothing to refund.